Front Office & Secretarial Operations

Duration: 18 week

An intensive course designed for persons intending to build career in the relevant field in Hotels-Motels and Offices at home and abroad. Combined lectures & class work will be given within a supporting framework of practical sessions and on-the-job training. Lessons on English Language shall be given as a supporting subject.

  • Hotel Organisations, Introduction to Front office
  • Social Skills/Personal Presentations
  • Product Knowledge
  • Reservations, Reception Procedures, Communications
  • Report & Statistics
  • Services to Guest
  • Security, Fire & Safety
  • Cashiering
  • Culture & Heritage of Bangladesh
  • Basic First-Aid
  • Secretarial Studies
  • English Communication & Social English
  • Basic Computer Skills

Admission Fee: Taka 30,000 (Thirty Thousand)